Kiwa Intel Inc. ("Kiwa Intel," "we," "us," or "our") is an Ontario corporation that builds and operates a portfolio of digital products for small businesses and solo entrepreneurs. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at kiwaintel.com (the "Website") or interact with us through any of our digital properties operated under the Kiwa Intel umbrella.
Each product in our portfolio (such as Stucly) may maintain its own product-specific privacy policy that supplements this one. Where a product-specific policy conflicts with this policy, the product-specific policy governs for that product's use.
By using our Website or any of our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please discontinue use.
1. Information We Collect
1.1 Information You Provide
- Contact inquiries. When you reach out to us via email or through the Website, we collect your name, email address, and the content of your message.
- Business partner inquiries. If you contact us about a partnership or collaboration, we may also collect your company name, role, and relevant business details you provide.
- Newsletter or updates. If we offer and you opt into email updates, we collect your email address.
1.2 Information Collected Automatically
- Device and access data. When you visit the Website, our servers may automatically log your IP address, browser type, operating system, referring URL, pages viewed, and the date and time of access.
- Cookies and similar technologies. We use first-party cookies and local storage strictly for operational purposes (such as remembering preferences). We do not use third-party advertising trackers or cross-site analytics profiling.
1.3 Information We Do Not Collect
The Kiwa Intel Website is informational. We do not collect payment information, government-issued identifiers, or sensitive personal information through this Website. Payment and billing data for our products (such as Stucly) is handled by our merchant-of-record payment processor, Lemon Squeezy, and governed by the applicable product's privacy policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries. If you contact us, we use your information to reply and follow up.
- To improve the Website. We analyze aggregate, de-identified usage data to understand how visitors interact with the Website and improve its content and performance.
- To communicate with you. If you have opted in, we may send updates about our products, company news, or relevant announcements. You can unsubscribe at any time.
- To ensure security and prevent abuse. We use access logs to detect and prevent unauthorized access, fraud, and other harmful activity.
- To comply with legal obligations. We may process your information as required by applicable law, regulation, or legal process.
3. Legal Bases for Processing
Where applicable under Canadian privacy law (including PIPEDA and Quebec's Law 25), we process personal information on the following bases:
- Consent. For non-essential communications and optional data collection. You may withdraw consent at any time by contacting us.
- Legitimate interests. For website security, abuse prevention, aggregate analytics, and improving our services, balanced against your privacy rights.
- Legal obligation. Where processing is required by law.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:
- Service providers. We engage trusted third-party service providers who assist us in operating the Website and our business. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
- Legal requirements. We may disclose information if required by law, court order, or governmental regulation, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business transfers. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
5. Sub-processors
The following third-party services may process personal data on our behalf in connection with the Website:
| Provider | Purpose | Data Processed |
|---|---|---|
| Hostinger | Website hosting | Access logs (IP, user agent) |
| Google Fonts | Web typography | IP address (font delivery) |
| Lemon Squeezy | Payment processing (for our products) | Billing data (as merchant of record) |
Product-specific sub-processors (such as those used by Stucly) are listed in each product's own privacy policy.
6. Cookies and Tracking
The Kiwa Intel Website uses minimal, first-party cookies for operational purposes only. We do not:
- Use third-party advertising cookies or tracking pixels
- Engage in cross-site analytics profiling
- Use fingerprinting or other covert tracking techniques
You may configure your browser to block or delete cookies at any time. Blocking cookies will not affect the core functionality of this Website.
7. Data Retention
- Contact inquiries. Retained for as long as necessary to respond to and resolve your inquiry, then deleted unless continued correspondence or a business relationship exists.
- Access logs. Retained for approximately 30 days for security purposes, then deleted.
- Email list. Retained until you unsubscribe, at which point your email is removed promptly.
Data processed through our products (e.g., Stucly) is governed by each product's specific retention policies and privacy policy.
8. Data Security
We implement reasonable technical and organizational measures to protect your personal information, including:
- HTTPS encryption for all Website traffic
- Access controls limiting who within our organization can access personal data
- Secure hosting with reputable infrastructure providers
- Regular review of our data practices
No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Your Rights
Under Canadian privacy law (PIPEDA and, where applicable, Quebec's Law 25), you have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete personal information
- Withdraw consent for non-essential processing
- Request deletion of your personal information, subject to legal retention requirements
- Data portability — receive your personal information in a structured, commonly used format (Quebec)
- Object to certain processing activities (Quebec)
To exercise any of these rights, contact us at legal@kiwaintel.com. We will respond within 30 days, as required by applicable law.
10. Children's Privacy
The Kiwa Intel Website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us at legal@kiwaintel.com.
11. International Data Transfers
Kiwa Intel is based in Ontario, Canada. Your information may be processed in Canada and in other jurisdictions where our service providers operate. Where data is transferred outside of Canada, we take steps to ensure that appropriate safeguards are in place in accordance with applicable privacy law.
12. Product-Specific Privacy Policies
Each product in the Kiwa Intel portfolio may have its own privacy policy that covers product-specific data collection, processing, and retention. These product-specific policies supplement this Privacy Policy:
- Stucly — stucly.com/privacy
As we launch additional products, their privacy policies will be listed here.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Website after changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a concern about how we handle your personal information, please contact us:
Kiwa Intel Inc.
Ontario, Canada
Email: legal@kiwaintel.com